Any student wishing to have a retake should bring their original picture package to exchange for the retake image.
When an order is placed online, the parent/guardian will receive a camera pass via email. This can either be printed or texted to the student and brought to picture day. The photographer will photograph the printed camera pass along with the student.
If a student is not able to print their camera pass, that is not a problem. We will match up the student to their order manually in the production process.
A parent may order from the flyer up until 24 hours after picture day. After 24 hours, the online ordering access may close. This will allow our imaging team to “Pull” all orders submitted and match them with the students photographed.
5. When pictures are returned to school, all students that purchased pictures will receive their prepaid package. Any student that was photographed but did not order a package, will receive a “Proof” (PX) of their picture that was taken on picture day.
